At California Behavioral Care, LLC (“we,” “our,” or “us”), we understand the importance of protecting your personal data. This Privacy Notice outlines how we collect, use, and share your information, along with your rights and options regarding the personal data we gather. Please take the time to review this notice to understand our data practices and how we handle your personal information. You can also use the links below to navigate specific sections of the notice for more details.
This Privacy Notice applies to all individuals interacting with California Behavioral Care, including donors, members, website visitors, business partners, employees, and job applicants. It covers the collection of personal information from anyone who engages with our services. Throughout this Notice, we refer to these interactions as the use of our “services.”
2. Personal Information Collection
We collect various types of information, including personal data and other relevant details. “Personal information” refers to any data that can identify, describe, or be reasonably linked to a specific individual, either directly or indirectly.
a. How We Collect Personal Information
At California Behavioral Care, we gather information, such as personal details, from donors, event attendees, program participants, individuals who engage with our affiliate members, employees, job applicants, website visitors, and others who opt to connect with us. The ways in which we collect information from or about you include:
- Directly from you. Information is gathered directly from you when you donate, set up a user profile on our website, participate in our events or programs, apply for a job or become employed with us, visit our website, and voluntarily share information with us.
- Automatically. When you visit and engage with our website, information is automatically collected through cookies. To learn more about cookies on our website, please refer to the section titled “Cookies” below.
- From our Affiliate Members. We depend on our affiliate members to furnish us with information regarding the individuals they serve and engage with. This allows us to assess the effectiveness of our programs and services, extract valuable insights, and make informed decisions to enhance the impact of our services and programs within the communities we support.
- From Other Sources: We may gather information about you from external sources and may consolidate it with the information we collect through our services or interactions with you. Examples of the sources from which we frequently collect information include national donor databases and registries, as well as companies that compile mailing lists about individuals.
b. Types of Personal Information We Collect
The types of personal information we collect depends on how you interact with us, including whether the interaction is through one of our affiliate members or directly with us. In many cases, the personal information we collect will be apparent from the context in which you provide the information.
We collect the following types of personal information from you depending on how you interact with us (e.g., donor, employee, etc.):
| Personal Information Categories | Applies to |
|---|---|
| Contact Information: This category includes your name, mailing address, email address, social media handle, or other similar identifiers. | Donors Employees and job applicants Website visitors Event attendees Program participants Individuals who interact with our affiliate members California Behavioral Care affiliate member users |
| Identification Information: This consists of sensitive details like your Social Security Number (SSN), driver’s license number, passport number, or other similar legal identification information. | Employees and job applicants |
| Profile Information: This refers to details about your activity and interactions with us, such as your donor tendencies and donation history, as well as information you provide voluntarily or that we gather from other sources concerning your interests, preferences, and characteristics. We compile this information to gain a better understanding of you. | Donors Website visitors Event attendees Program participants Individuals who interact with our affiliate members California Behavioral Care affiliate member users |
| Health Information: This category encompasses details about your health, disability, or medical condition, which may include “Protected Health Information” (PHI). | Event attendees Program participants Individuals who interact with our affiliate members Employees and job applicants (if you choose to participate in our group health plan) |
| Financial Information: This includes details about your wealth and financial status, income, credit card, bank account, or payment information. | Donors Employees and job applicants Individuals who interact with our affiliate members |
| Location Information: This category includes details about your location. | Donors Website visitors California Behavioral Care affiliate member users |
| Professional or Employment-Related Information: This includes details about your current or past job history, as well as performance evaluations. | Employees and job applicants Affiliate clinical and non-clinical service providers |
| Internet or Other Similar Network Activity: This category covers details such as browsing history, search history, and information on your interactions with websites, applications, or advertisements. | Website visitors Donors California Behavioral Care affiliate member users |
| Interaction Information: This category includes details about your attendance at events hosted by us or programs sponsored by us, as well as information about your correspondence with us and other ways you interact with us. | Donors Event attendees Program participants Website visitors Individuals who interact with our affiliate members California Behavioral Care affiliate member users |
| Sensitive Personal Information: This category may include sensitive details such as race, gender, and age information, which is collected in aggregate form. | Employees and job applicants Individuals who interact with our affiliate members California Behavioral Care affiliate member users |
It’s important to note that we may not collect all of the above categories of information from each individual who interacts with us. If you voluntarily provide us with additional information that does not fit into the specified categories, we will collect and use this information for the purposes you direct or that we disclose to you.
Furthermore, in certain circumstances, we may collect “Protected Health Information” (“PHI”), which is individually identifiable health information. We collect PHI when gathering data about the effectiveness of our programs to understand whether they result in improved outcomes for the individuals or communities our programs are designed to serve.
3. How We Use Personal Information:
- Providing Services: Personal information is used to provide services, programs, and events to the communities and individuals we serve.
- Communication: This includes sending confirmations about event or program registration, donations, and communicating about our services, programs, events, happenings, and news.
- Donations: Processing donations and gifts made to California Behavioral Care or its affiliate members, and understanding the donor base and potential donors.
- Effectiveness Measurement: Measuring the effectiveness of services, programs, and events, including those offered by affiliate members.
- Employment: Providing employment opportunities and considering individuals for employment with California Behavioral Care, as well as processing payroll and other benefits for employees.
- Marketing and Personalization: Marketing events, services, programs, and potential donor opportunities, and improving and personalizing content and services. Opt-out options for marketing communications are available.
- Analytics and Compliance: Monitoring and analyzing trends, protecting against fraud, unauthorized transactions, managing risk exposure, enforcing legal rights and agreements, and complying with applicable legal requirements.
- Consent and Other Purposes: Carrying out any other purpose to which the individual consents, that is disclosed at the time of data collection, or that is directed by the individual.
This information outlines the various legitimate business purposes for which personal information is used and is intended to further the organization’s mission. If you have any specific questions or concerns regarding the use of your personal information, please feel free to reach out to us for further clarification.
We may aggregate and de-identify personal information collected from you in order to understand the effectiveness of our programs, services, and offerings, as well as to comprehend our donor base and donor trends. When information is aggregated or de-identified, it is no longer personally identifiable.
4. How We Disclose Personal Information:
- Affiliate Members: Personal information may be shared with affiliate members to enhance the impact of programs, services, and offerings provided by California Behavioral Care and its affiliates.
- Service Providers, Vendors, and Consultants: Third-party service providers are relied upon to perform various functions, such as marketing, payment processing, cloud storage, website hosting, client relationship management, and HR/employee benefits services. Agreements are established with these service providers to ensure data use is in accordance with the organization’s direction and for specified purposes, with adherence to security and confidentiality measures.
- List Rental and Exchange Program: Information about donors may be shared with national donor registration and list service providers to expand the donor base and effectively engage with current and potential donors. Individuals have the option to opt-out of this sharing arrangement by contacting California Behavioral Care through the provided methods.
- Law Enforcement and Government Authorities: Personal information may be disclosed to comply with legal obligations, court orders, governmental investigations, or to protect the rights, safety, and security of California Behavioral Care, its members, vendors, affiliates, and the public in situations such as emergencies or suspected illegal activities.
- Successor Entities, Buyers, Transfers, and Mergers: In scenarios involving transfers, mergers, acquisitions, or bankruptcy, personal information may be disclosed to potential buyers, successor organizations, or entities acquiring assets. Efforts will be made to ensure that the handling of personal information by the successor entity aligns with the Privacy Notice, or provide individuals with a choice regarding future use of their data.
This disclosure outlines the circumstances under which personal information may be shared by California Behavioral Care and the protocols in place to protect the privacy and confidentiality of individuals’ data. If you have any concerns or require further clarification on how your personal information is disclosed, please feel free to contact us using the methods provided in the “Contact Us” section.
5. California Behavioral Care Affiliate Members
California Behavioral Care has various affiliate members across the United States that engage directly with the communities we serve, embodying the mission and initiatives of California Behavioral Care within their respective localities. These affiliate members, although affiliated with and utilizing California Behavioral Care branding, may have their own policies and procedures for gathering, utilizing, sharing, and storing information during interactions with individuals.
As mentioned earlier, there is a reciprocal sharing of information between California Behavioral Care and its affiliate members. This exchange of information is aimed at gaining a comprehensive understanding of the effectiveness of the programs and services offered by both entities. It is intended to generate valuable insights that can inform future strategic decisions, ultimately contributing to the ongoing advancement of California Behavioral Care’s mission to promote equity, inclusion, and accessibility for individuals with disabilities.
The website of California Behavioral Care may feature links to various websites, including those of our affiliate members, as well as links to unrelated third parties such as social networks or business partners. These linked sites may have differing practices when it comes to collecting, using, and disclosing personal information compared to California Behavioral Care. It is recommended that you carefully review the privacy policies of any website you visit before sharing your personal information. Additionally, please note that sharing personal information, protected health information (PHI), or other sensitive data in public forums, events, or online message boards may result in the information being accessed and used by others. California Behavioral Care does not assume responsibility for the content, security, or confidentiality of information shared in these public spaces.
7. Personal Information Security
California Behavioral Care recognizes the paramount importance of information security for our donors, affiliate members, website visitors, and individuals whose information we gather. We have implemented reasonable technical, administrative, physical, and organizational safeguards tailored to the sensitivity of the collected information, with the aim of preventing unauthorized access, use, and disclosure of personal information.
While we have taken these measures, it is important to note that no electronic data transmission or processing of personal information can be deemed completely secure. Therefore, we cannot provide absolute assurance regarding the security of personal information. We urge you to assist us in protecting your personal information by using robust passwords and refraining from sharing your login credentials, as appropriate. In the event that we become aware of an incident impacting your personal information, we will conduct an investigation and fulfill all relevant reporting obligations.
8. Health-Related Information and its transmission
California Behavioral Care acknowledges the sensitivity surrounding the collection and utilization of health-related information. It is not our intention to gather personally identifiable health-related data or protected health information (PHI). Should we acquire personally identifiable health-related information or PHI, it will not be utilized or disclosed to entities outside of California Behavioral Care or our affiliate members unless the information has been de-identified. Any transmission of personally identifiable health-related data among California Behavioral Care entities will occur in a secure setting, accessible solely to specific qualified personnel of California Behavioral Care. We are committed to adhering to all regulations stipulated by the Health Insurance Portability and Accountability Act (HIPAA). For more information on HIPAA, we encourage you to visit the U.S. Department of Health and Human Services Office for Civil Rights.
9. Personal Information Retention
We at California Behavioral Care are committed to retaining your information for only as long as is essential to fulfill the purpose for which it was gathered. This could entail retaining specific information even after the cessation of our services directly or indirectly to you, following the deletion of your user profile, or upon discontinuation of interaction with us, as mandated by law or for our legitimate business objectives. We may also opt to retain de-identified, aggregated, or anonymous data that does not pinpoint a particular individual. In all instances where we preserve data, we do so in compliance with limitation periods and record retention requirements enforced by applicable legislation.
10. Your Rights and Choices Regarding your Personal Information
California Behavioral Care recognizes and upholds various rights in alignment with state consumer privacy laws. We afford individuals the opportunity to access, correct, and delete their personal information. For registered users of our website, updating contact details and user preferences can be done by accessing the California Behavioral Care profile and making the necessary adjustments. Upon request, we are prepared to delete, aggregate, or de-identify personal information linked to you stored in our databases, unless mandated to maintain the information in an identifiable format. For requests related to deletion, modification, or correction of information not accessible through the provided link, please reach out to us using the contact details outlined in the “Contact Us” section.
Our website utilizes various technologies, including cookies, web beacons, pixel tags, and similar tools. Cookies, which are small text files stored on a user’s computer or mobile device, automatically gather specific information such as browser type, IP address, time spent online, pages visited, and aggregated website traffic data.
These cookies serve different purposes on our website:
Functionality: Ensuring the proper functioning of the site.
Security: Mitigating the risk of data breaches and unauthorized access.
Authentication: Enabling user authentication and session maintenance.
Preference: Remembering user activities such as signed-up events and shopping cart items.
Analytics: Understanding user interactions and behavior on the site.
Third-Party: Cookies placed by external parties like Google and social networks to track user interactions and enable content sharing.
While most web browsers are initially set to accept cookies, users have the option to adjust their settings to refuse non-essential cookies or receive notifications when a cookie is being set.
If you refuse cookies, you may not be able to use certain functions on our website and our website may not function as smoothly as it does when cookies are enabled.
12. International Transfers of Personal Information
California Behavioral Care and its affiliate members are based in the United States, where all programming is conducted. Although our services are not offered or marketed outside the U.S., our website may still be accessible from other countries due to the global nature of the internet. If you access our site from outside the United States, your personal information will be transferred to and processed within the U.S. Please be aware that data protection laws differ from country to country, and information transferred to the United States may not receive the same level of protection as it would in your home country. By accessing our website from outside the U.S., you are consenting to the transfer and processing of your data in the U.S. If you do not consent to this, we ask that you refrain from using our website or submitting any personal information.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you become aware that we have inadvertently gathered personal information from a child under 13 without such consent, please notify us so we can take the necessary steps to address the issue.
We may revise this Privacy Notice periodically. If significant changes are made, we will make an effort to inform you by posting a prominent notice on this website and/or by sending an email notification. The “last updated” date at the bottom of this policy will also be revised. Unless stated otherwise, any changes will take effect immediately upon posting. By continuing to use our services after these updates, you are agreeing to the revised terms.
If you have any questions regarding this Notice or our data practices, please feel free to reach out to us. You can contact us by using the contact form provided on most of the pages of our web site, or by calling the number listed on our web site.